Term Conditions Page
Terms & Conditions:
Welcome to AELIX Technologies. By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions.
1. Products & Services
AELIX Technologies provides IT products and solutions, including Networking, CCTV, Access Control, PABX, Servers, Fiber Optic Solutions, Security Systems, Installation, Maintenance, and Technical Support.
2. Product Information & Pricing
We make reasonable efforts to ensure that product information, specifications, images, availability, and prices displayed on our website are accurate. However, these may change without prior notice due to manufacturer updates, market conditions, or product availability.
Applicable VAT, Tax, delivery, installation, or other charges may apply where applicable.
3. Orders & Payment
An order or quotation request submitted through our website is subject to confirmation by AELIX Technologies based on product availability, pricing, payment terms, and delivery requirements.
For project-based or customized solutions, payment terms will be specified in the relevant quotation, work order, or agreement.
4. Delivery & Installation
Delivery and installation schedules may vary depending on product availability, delivery location, site conditions, and project requirements. Estimated delivery or completion dates are subject to circumstances beyond our reasonable control.
5. Warranty
Products are covered by the applicable manufacturer’s warranty or AELIX Technologies’ warranty terms, as specified at the time of purchase.
Warranty coverage generally excludes physical damage, misuse, negligence, electrical damage, natural calamities, improper handling, unauthorized repair or modification, and other conditions specified in the applicable warranty terms.
6. Return & Refund
Product returns, replacements, and refunds are subject to our Return & Refund Policy and the applicable warranty conditions.
Customized, installed, configured, special-order, or project-specific products may be subject to separate return conditions.
7. Technical Support
AELIX Technologies provides professional technical assistance through our skilled engineering team. 24/7 technical support may be provided subject to applicable warranty, AMC, service agreements, and resource availability.
8. Website Content
We reserve the right to update, modify, or remove website content, including product information, pricing, specifications, and availability, without prior notice.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, designs, and other materials, is owned by AELIX Technologies or the respective rights holders and may not be reproduced or used without appropriate authorization.
10. Limitation of Liability
AELIX Technologies shall not be liable for delays or service interruptions caused by circumstances beyond our reasonable control, including natural disasters, transportation delays, power failures, network interruptions, manufacturer-related issues, supply-chain disruptions, or other unforeseen circumstances.
11. Changes to These Terms
AELIX Technologies reserves the right to modify or update these Terms & Conditions at any time. Any revised terms will be published on this website.
12. Contact Information
AELIX Technologies
House # 220/1 (3rd Floor), Begum Rokeya Sarani, Agargaon, Taltola, Dhaka-1207, Bangladesh
Phone: +8801954399936
Email: aelixtechnologies@gmail.com
Website: www.aelixtech.com
